Expert Answers to Your IT Questions

A Managed Service Provider (MSP) is a specialized third-party company that delivers comprehensive IT services to businesses through an ongoing, subscription-based model. MSPs assume the responsibility of managing, monitoring, and maintaining a client’s IT infrastructure, including networks, servers, workstations, cloud systems, and cybersecurity. They employ skilled
technicians and advanced tools to ensure systems run efficiently, offering services such as 24/7 technical support, software updates, data backups, and disaster recovery. MSPs serve a wide range of industries, including healthcare, legal, and retail, and tailor their solutions to meet the unique needs of both small to medium-sized businesses (SMBs) and larger enterprises.

TWR Group™ is a trusted MSP that uses the powerful NinjaOne platform to administer and manage your IT infrastructure, keeping your systems running smoothly and securely. We safeguard your network, workstations, and data to maximize uptime and minimize disruptions.

Endpoints are protected with advanced EDR (Endpoint Detection & Response) and continuously monitored by a 24/7 Security Operations Center (SOC). Networks are secured using robust WatchGuard and Barracuda firewalls, with proactive monitoring to identify and resolve threats quickly.

For email and collaboration, we offer Hosted Microsoft Exchange, delivering a more secure and feature-rich experience compared to many other cloud-based email systems.

To protect your business-critical data, we provide Datto BC/DR (Business Continuity and Disaster Recovery) solutions, along with NinjaOne Encrypted Cloud Backups.

TWR Group™ manages your IT so you can manage your business.